Shipping Policy

SHIPPING POLICY

COVID-19 UPDATE

We have temporarily disabled the pick up option as an extra precaution to prevent the spread of covid-19. The safety of our customers are our top priority.

Our website is still accepting orders, however orders will take an additional 1-3 days to process and ship out. You can view your estimated delivery date by going to the shopping cart page and entering in your “shipping info”. Our  customer loyalty team is available for any inquiries, please email us at info@sleekshop.com

We hope that you can understand our longer fulfillment times due to the current business climate. We are working within our best capability to process your order in a timely manner, albeit it will take longer than usual. Thank you for supporting our local business during these tough times and we hope that you stay safe!

Shipping Carriers

Sleekshop orders may be shipped with UPS or USPS. Although we cannot request or guarantee a specific carrier, we guarantee a smooth & swift delivery.

Express deliveries are usually delivered UPS. If your shipping address is a P.O. Box, please check that option in the address form to make sure that your order is delivered correctly by USPS.

Shipping Rates & Times

Covid-19 Changes: Due to the current changes to our business, your order may take 1-3 days longer to process and be delivered. Thank you for your understanding during these uncertain times.

Standard delivery takes 1-5 business days (depending on shipping distance from our warehouse in Tustin, CA) and Express takes 1-2 business days.

 

To see estimated delivery date, enter zip code during checkout.

 

Orders placed on weekends and holidays will not be processed until Monday or the next business day. Orders placed before 12:00pm PST will be processed the same day.

 

Please note that our shipping rates are subject to change at any time.

Standard Shipping (1-5 Business Days)

Order Total

Shipping Costs

$0.00-9.99

$4.99

$10.00-19.99

$5.49

$20.00-29.99

$5.99

$30.00-39.99

$6.49

$40.00-49.99

$6.99

$50.00-59.99

$7.49

$60.00-69.99

$7.99

$70.00-79.99

$8.49

$80.00-89.99

$8.99

$90.00 and up

$9.99

You can also calculate shipping costs by adding all items to your shopping cart by doing the following:

1. Enter your zip code and select your choice of shipping

2. Click apply and the shipping rates will be calculated automatically.

For any questions regarding International, Express and APO shipping please contact customer service.

order processing deadlines

All orders placed by 12:00 pm PST will ship out that day. Any orders placed after 12:00 pm PST will ship out on the next business day. All orders placed on weekends and holidays will not be processed until Monday or the next business day.

Transit time does not count the day package is handed over to carrier (Order Processed Day) and when tracking number is created. The first day in transit would start the business day after.

weekend delivery

We are unable to arrange weekend deliveries. All shipping and processing times listed on our website are for business days (Monday-Friday, excluding all national holidays).

Some of our shipping carriers occasionally deliver orders sent via standard shipping on Saturdays, but this service cannot be requested or guaranteed.

tracking orders

When your order has shipped, you will receive a shipment confirmation email. This email will contain shipment details, tracking number and selected carrier. To track your order, click on the tracking number located in the email and you will be directed to carrier site that will show the progress of your shipment. If you have any problems with this, please contact customer service.

Hazardous Materials

U.S Express(AIR)/Hawaii/Alaska/Puerto Rico/Virgin Islands/Catalina/Guam

  • Non Hazmat orders will be able to ship
  • If order is for (1) Hazmat item, the only option is to have the order shipped Standard or cancel
  • If there are multiple items and (1)/or more items contain Hazmat
    - All Non Hazmat Items can ship Express/Air 
    - Any Hazmat items will ship Standard (free of charge) or they be removed completely

International Orders

  • Canadian hazmat orders can ship - (Certain remote locations do not allow Hazardous materials to be delivered)
  • All Non Hazmat will be able to ship
  • If the order is for (1) Hazmat item - order will be cancelled
  • If there are multiple items and (1)/or more items contain Hazmat
    - All Non Hazmat items can ship out
    - Any Hazmat items must be removed

custom fees/duty fees

Shipping charges on orders do not include international taxes or duties. We recommend that you contact your local customs office to request details regarding these charges. If you decide to decline any shipments in progress from Sleekshop.com, you remain responsible for all original shipping costs, duties, taxes and/or customs charges that are incurred on the denied package, in addition to the cost of returning the package to Sleekshop.com. These costs will be subtracted from your refund.

Any orders unable to be delivered due to  - Final Delivery Attempt Made, Package returned to sender (shipping fees will not be refunded) / Package abandoned - No refund will be issued.

shipping promotions

We occasionally offer a 'free shipping" promotion monthly. In order to receive this, your order must meet specific eligibility requirements.

custom fees/duty fees

Shipping charges on orders do not include international taxes or duties. We recommend that you contact your local customs office to request details regarding these charges. If you decide to decline any shipments in progress from Sleekshop.com, you remain responsible for all original shipping costs, duties, taxes and/or customs charges that are incurred on the denied package, in addition to the cost of returning the package to Sleekshop.com. These costs will be subtracted from your refund.

Shipping Promotions

We occasionally offer a 'free shipping" promotion monthly. In order to receive this, your order must meet specific eligibility requirements.