We have temporarily disabled the pick up option as an extra precaution to prevent the spread of covid-19. The safety of our customers are our top priority.
Our website is still accepting orders, however orders will take an additional 1-3 days to process and ship out. You can view your estimated delivery date by going to the shopping cart page and entering in your “shipping info”. Our customer loyalty team is available for any inquiries, please email us at email@example.com
We hope that you can understand our longer fulfillment times due to the current business climate. We are working within our best capability to process your order in a timely manner, albeit it will take longer than usual. Thank you for supporting our local business during these tough times and we hope that you stay safe!
We accept these following major credit cards: Visa, MasterCard, American Express and Discover. We are also happy to accept payments through PayPal and AmazonPay.
Note: Please check your spam for our emails or add firstname.lastname@example.org to your contacts to avoid missing any important notifications about your orders being on hold.
Checks and money orders are only accepted when you place your order by phone via a representative.
Yes, we collect sales tax for all orders shipped to the 50 states.
Our shipping charges on orders do not include international taxes or duties. We recommend that you contact your local customs office to request details regarding these charges. If you decide to decline any shipments in progress from Sieekhair.com, you remain responsible for all original shipping costs, duties, taxes and/or customs charges that are incurred on the denied package, in addition to the cost of returning the package to Sieekshop.com. These costs will be subtracted from your refund.
*Sleekshop.com has made every effort to minimize shipping costs and does not profit from any additional duties and/or customs fee rates. We are required by law to disclose the full value of the package contents and cannot alter the value on the shipping label. For further shipping and handling questions or comments, please contact our Customer Loyalty Team. Does Sleekshop.com Price Match?
Although we do not price match at this time, our prices currently range from 10-20 percent off retail value. We also offer additional weekly discounts and promotions.
Pending means we have received your order and your invoice has been sent to our warehouse.
Modifications can be made as long as your order does not carry tracking information. Please contact our Customer Loyalty Team as soon as possible by emailing us directly at email@example.com
You can choose to replace the back ordered item, remove it completely, place your entire order on hold or cancel. Please let us know your choice as soon as possible.
Manufacturers update packaging, formulations and designs frequently so the pictures on our website may not always be updated. If you are aware that the item you would like to order has been repackaged, please contact us to verify if we have the new updated packaging or the original.
If you received an item that does not match the image shown on our site and are unhappy with the item please contact our Customer Loyalty Team and we will be happy to assist you on making this right.
Feel free to let us know about these inconsistencies and we will do our best to update our website.